WAITLISTS

How does the WAITLIST work??

A waitlisted item means that the item is currently sold out in the color/size you requested. But that also means being waitlisted could also mean that item is currently sitting in someone else's cart awaiting checkout!  If the customer doesn't pay, it will go to the next person in line who is waitlisted for that item!    

We will reorder once all items have been purchased, based on numbers from our waitlist!

We re-order frequently but unfortunately, there is no way to know when a specific item will come back in stock.  We receive new shipments weekly so the time frame can be anywhere from 2-6 weeks.

 You won't pay for the item until it is in stock and ready to ship.  At that time you will receive an email notifying you that the item is back in stock and you can decide if you still want to purchase the item.

 Sometimes, our suppliers are not able to fill our requests to restock, so there is a chance your item may not become available.

✨Preauthorize✨  What does this mean??

When you select preauthorize, it does give the system permission to charge you and create an order for the waitlisted item BUT ONLY if we are able to restock it.  It is NOT A PREORDER.

Not only does it ensure that you won’t miss out when the item come later back in stock...it also moves you to the TOP of the list!!

How to use the preauthorize feature: 

Go to your waitlist tab on the app (just click the heart icon at the bottom) then select the item you don’t want to miss out on, and then select the “preauthorize” button in the top left corner!

So when you preauthorize an item you’re basically saying- if it comes back in stock my size and color choice, just charge me and create my order!  So it’s really helpful if you know for sure this is an item you must have!